Tag: customers
Outages and the Power of Social Media
Lately, there have been outages for two large sites: Amazon and Facebook. Working for a company that monitors such things made me able to confirm the nature of the outages. But how I became aware of them has had me thinking in new ways for the last few weeks.
I became aware of both of these [...]
Posted: June 28th, 2008 under Web Performance.
Tags: conversation, customers, friendfeed, interaction, performance issues, social media, twitter
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