Posts Tagged ‘customers

Lately, there have been outages for two large sites: Amazon and Facebook. Working for a company that monitors such things made me able to confirm the nature of the outages.  But how I became aware of them has had me thinking in new ways for the last few weeks.
I became aware of both of these [...]

In today’s Boston Globe, there is an article discussing why Facebook went to the Valley instead of staying in the Boston area (article online).
Having now lived in both areas for nearly equal amounts of time, I can tell you that there are substantial differences between them. People from Boston may violently disagree, but I have found [...]

Dear T-Mobile USA:
I have been a dedicated customer of yours since 2004. I have become an advocate for GSM services, and think that my brethern who continue to use CDMA services are not looking to the future, and don’t see the world coming at them.
That said, as a customer who likes gadgets and all the [...]

After more than a year, my first Moleskine notebook is nearly done.
A year!?!
Yes, a year. All that I have been using it for is work notes, jotting down the facts that make my customers and colleagues get up every morning.
Its replacement is in my bag, still wrapped in its cellophane, calling me; tempting me.
Technorati Tags: [...]

Usually I classify this sort of mail as complete nonsense, and delet it. But this one was such a classic, I had to post it.
The letter is from the new CEO of the joint Borland/Segue. He is announcing that he thinks that Segue and Borland customers will be able to find cool ways to use [...]

Bay Area Next Week

In: Life

15 Mar 2006

Looks like I will be in the Bay Area next week (Mar 20-23). I am giving a full day training on Thursday, and meeting with customers between San Francisco and San Jose before then.
It will be good to get back to the old stomping grounds for a few days.
Most likely I will be arriving Monday, [...]

Google, if you are going to launch a Web service, better make sure it’s up and available for your customers so that they can evangelize it.

It may be good…when I can get to it.

Jeff Nolan adds his voice to the TypePad rumblings. [here]
Take away quote:

Some very experienced IT professionals are chiming in that they understand how difficult it is to run a datacenter (something I myself have not done I would add) and I am sure the empathy is well meaning. However, there are ample examples of large [...]

Wow. It’s not often you read something like this.
Oh yeah, it’s the blogosphere.
Take away quote:
The question then is: if you ran out of space and were having problems, why did you continue to take on new customers during this period? Surely a responsible business with serious capacity issues would have closed their doors to new [...]

The update on my Gutter Helmet posts (1 and 2) is that there is no update.
We received a phone call from a local Gutter Helmet rep about 2 weeks ago. He spoke to Samantha who, outlined some of our concerns and issues. I then called and left him a message last week, re-iterating these same [...]


About this blog

Stephen Pierzchala is one of a cadre of crazy Canucks living in the United States. A 10-year veteran of the Web performance field, Stephen also writes on topics as diverse as branding and reputation, bipolar, and Web technologies.

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